GM's OFFICE: Hitting the wall

March is always a blur around here. There's the First Pitch Forums tour (live or virtual). A flood of industry drafts. A ton of content on the site, seven days a week. Projections that need to be updated almost constantly. Prospective customers who have questions about what we offer. New customers trying to navigate the learning curve of our toolset, vocabulary, and process. Glitches and issues that inevitably pop up at the exact moment that you just have no time for them to pop up.

The chaos is inevitable; our goal each year is to obscure just enough of it from you, the reader, that it looks like controlled chaos.

None of the above is a complaint. It's a wild ride, for sure, equal parts exhilarating and exhausting. We go 100 miles per...

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